Information Collected Online
In order to maximize your experience and to provide you with enhanced products and services, we may ask you for personally identifiable information (e.g., name, e-mail address, etc.) and demographic data (e.g., zip code, gender, birth date, interests, etc.) that you agree to voluntarily supply to us. If we offer goods or services for purchase or premium services for which there is a charge, we will also collect your billing address, phone number, and credit card information. Some examples of instances when we collect personally identifiable information include when you subscribe to our premium or enhanced services, complete a survey, register for a promotion, contest or sweepstakes, make a purchase from our online store, send us an e-mail message or complete an inquiry form to receive additional information, submit photos or other information, participate in an online forum or community, or customize Carl Hurley. Although you are not required to disclose any personally identifiable information to us, portions of our Web site and other specialized services may be unavailable to you without such information.
If we provide chat rooms or message boards, you will be able to participate without providing any personally identifiable information. However, we do require you to select a user name. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users, and could be used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
How We Use Your Information
We use the information you provide in a limited number of ways. We may use the information to service your account, conduct a transaction that you have requested, display information and advertisements that match your interests and profile, notify you if you've won a contest or sweepstakes and compile demographic statistics about our users. We may on occasion combine information about you that we have with information we obtain from other parties to enhance our ability to market to you those products or services that may be of interest to you.
How We Share Your Information
One of the most valuable assets of our business is you. Carl Hurley Music does not rent, sell or share personally identifiable information about you with other people or nonaffiliated companies except as described below.
Carl Hurley and its Affiliates
We provide you with the opportunity to opt in to receive special offers from Carl Hurley and its affiliates. If you opt in, Carl Hurley and its affiliates will use your personally identifiable information to inform you of other products or services available from our affiliated companies and sites, including stetson.com.
Companies Offering Promotions, Products, or Services
In certain instances, we may provide you with the opportunity to opt-in to receive promotions, products or services from third party sponsors: 1) with your permission, Carl Hurley will periodically send to you, via e-mail, offers and promotions from our third party sponsors which we select based upon your interests or user profile. We do not share your personally identifiable information with the third party sponsors-we do the mailing for them. Additionally, you will always have the opportunity, with each e-mail, to opt-out of receiving future offers. 2) In other instances, we provide you with the opportunity to receive products and services from specifically identified third parties directly through our site. In these instances, you must explicitly consent to receive each offer. When you explicitly agree to receive offers from specific third parties, your personally identifiable information is shared with the specific third party to enable them to provide you with the offer you have requested. All information provided to third parties is governed by the Privacy Policies of these third parties. We are not responsible for the information collection practices of these third parties, and you should review the Privacy Policies of these parties before supplying personally identifiable information to them.
When you submit your personal information to Carl Hurley, it may be shared with a selected third party ("Third Party Processors"). These Third Party Processors may include, for example, companies that operate our online store and companies that process credit card information or handle shipping for us. These Third Party Processors may organize, administer, process, and/or analyze data on our behalf to help us provide more relevant offers to you and to eliminate the delivery of duplicate offers. In addition, these Third Party Processors correct and/or update users' data based on information we provide them. We may also use Third Party Processors to deliver materials to you via e-mail or postal service. We contractually require that the data we provide to Third Party Processors is securely stored and maintained by them so that it can be accessed when needed for future purposes, and they are contractually bound by us to keep the information confidential. All information provided to Third Party Processors is used by them only to carry out the service they are providing for Carl Hurley.
Links to Other Web Sites
Purchase or Sale of Businesses
If we buy or sell a business, databases containing personally identifiable information will likely be transferred as part of the sale. If we buy a business, we will honor the requests of that business' former customers regarding their personally identifiable information. If in connection with a sale there will be material changes to the way personally identifiable information is being used, affected consumers will be notified via e-mail and will be given the opportunity to opt-out.
E-mail a Friend
If you choose to use our service that allows you to e-mail a page of our site to a friend, in most circumstances we do not have access to and do not collect any personally identifiable information regarding you or your friend. On certain pages of the site, we need to have access to you and your friend's e-mail addresses temporarily to send the e-mail due to technical requirements. This information is deleted as soon as the e-mail is sent and is not used for any other purpose.
IP Addresses, Cookies, Web Beacons, Gifs, and Information Saved by Other Technologies
Carl Hurley and Third Party Processors acting on our behalf uses various Internet technologies which help us to manage our site operations and track usage behavior so that we can tailor information and advertisements to make your visits more enjoyable and meaningful. These Internet technologies include:
IP Addresses: random numbers assigned to individual computers which Stetson Music uses to administer our Web site and help diagnose problems with our servers.
Cookies: small electronic files transferred from our Web site to your hard drive. Cookies enable Carl Hurley to recognize repeat visitors, track usage behavior and facilitate your access to and use of our site. If you wish, you can choose to have your computer warn you each time a Cookie is being sent, or you can choose to turn off all Cookies. You can do this by resetting your browser (such as Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your Cookies. If you turn Cookies off, however, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
We have developed a simple mechanism that allows us to protect some of your custom settings -- even if your website cookies are deleted -- by saving a backup of certain cookie values to a different location on your computer. We can then simply reset these saved values to your cookies when you revisit the site, allowing you to continue enjoying your customized experience on the Stetson Music website and on other products and services from Carl Hurley. You may enable or disable this functionality at any time. If you disable this functionality and your cookies are deleted, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
Information saved via other technologies: using similar methods, we can save some of your settings by creating small electronic files in a different location on your computer. This enables Carl Hurley to recognize repeat visitors, track usage behavior and facilitate your access to and use of our site. We can read the saved settings when you revisit the site, allowing you to continue enjoying your customized experience on the Carl Hurley website and on other products and services from Carl Hurley. You may enable or disable this functionality at any time. If you disable this functionality and your settings are deleted, you won't have access to many of the features which make your experience more efficient and some of our services will not function properly.
Web Beacons (sometimes called single-pixel Gifs): electronic images that allow Carl Hurley to count users who have visited certain Web pages we wish to track. For example, Carl Hurley may include Web Beacons in promotional email messages in order to count how many messages have been opened and acted upon. Web Beacons may also be placed by our advertising partners on Carl Hurley Web pages to help determine the effectiveness of Internet advertising campaigns.
Information that is collected via IP Address, Cookie and Web Beacon and other technologies is not personally identifiable. However, if you choose to provide Carl Hurley with personally identifiable information, this information may be linked to the data stored in these technologies. In addition, we may share aggregate (not individual) site usage statistics and demographic information and other non-personally identifiable information with advertisers and other third parties, but this information will not include any personally identifiable information. Personal information about you as an individual will not be provided to any third party without your consent, except under the circumstances described above in the "Third Party Processors" and "Other Limitations on Privacy" sections.
Opting-Out, Corrections and Cancellations
In order to receive an offer or promotion from Carl Hurley or a third party in an e-mail, a user must have chosen to receive it during a registration process. To completely ensure that we have your consent, we make sure that each e-mail we send you presents the additional opportunity to opt-out of receiving future e-mails.
If you have registered with us and have obtained a password, you may reset your password, update your personally identifiable information, correct any information, make changes to your preferences, unsubscribe to any e-mail subscriptions or to opt-out of any services, by accessing your Carl Hurley account online from the home page and clicking on "My Profile".
Carl Hurley is committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personally identifiable information from children under the age of 13 and believe that children should get their parents' or guardians' consent before giving out any personally identifiable information.
Our Web site may contain links to third party Web sites geared to children. The linked sites are not under the control of Carl Hurley. We are not responsible for the contents of any linked site or any link contained in a linked site, nor are we responsible for the privacy practices of the operators of those sites with respect to children. We strongly encourage parents and guardians to review the Privacy Policies of all linked sites.
Our Commitment to Security
Keeping the information you provide to Carl Hurley secure is important to us. We have put in place appropriate physical, electronic and managerial procedures designed to protect and safeguard your data. Of course, although Carl Hurley uses standard industry practices to protect your personally identifiable information, we cannot guarantee that your communications with our site will never be unlawfully intercepted, or that your personally identifiable information will never be unlawfully accessed by third parties.
20 Music Square West
Nashville, TN 37203